The Otto HR Group, Ltd.

Testimonials    “The Otto HR Group did a great job on our organizational effectiveness project and provided results we needed to develop a meaningful improvement plan. They are easy to work with, flexible and provided a service tailored to our needs. We will use them again.”  Myers Industries, Akron, OH   “Ann and David provided professional development programs on the topics of change, communication and team building for several of our units within the Client Services Division at SummaCare. Their professional approach coupled with practical application has improved the skills of our employees resulting in a more developed workforce.”  Nancy Markle, Client Services, SummaCare   “With the downsizing the department has been forced to go through in these difficult economic times, the managers group needed the skills of Ann to keep us on course in completing our defining principles, strengths, obstacles, overarching goals, and objectives. After only two days with Ann, the management team was able to develop documents that have the buy-in of the supervisors and Board of Commissioners.” Anita D. Herington, Ph.D., Director, Portage County Department of Job & Family Services   “Ann did a 4-part Customer Service Training program for our staff that focused on improved communication and teamwork skills. Subsequently, our customer service ratings went from 2.8 to 3.8 on a scale of 1 to 4.” Mary Reeves, Director Health Services, Kent State University   “Ann is such a dynamic, believable, and 'in touch' speaker!  This information should be part of every manager’s training program for those responsible for hiring.” Session on “Interview Skills” for the Ohio Health Care Association (OCHA) annual meeting, Columbus, OH   “David, thank you for your review of and recommendations for my resume.  I find the job searching process daunting after being with my previous employer for 35 years.  Thanks for your wisdom and insight!” North Canton job seeker    “The comments on your presentation to our group on ‘Surviving Change’ were very positive. I received calls and emails today as well as immediate feedback after the program. Your message and delivery were wonderful, and the interaction was great!” Meghan Urbon, Executive Director, Streetsboro Chamber of Commerce    “Ann had knowledge of this material and was responsive to participants.  A good facilitator!” Leadership program session on Planning and Evaluation   “Our understanding of our responsibilities increased as a result of this session. Ann and David were knowledgeable about the topic.” Annual “Harassment Briefing” for a manufacturing company   “Thank you for a great job!” Dean of a college on completion of a strategic planning process facilitation   “Great training of subject matter.  Excellent presenter.  I really enjoyed this!” 2009 Ohio Safety Congress & Expo session on “What We Have Here is a Failure to Communicate”     Pricing arrangements are flexible and can be by the project, on retainer, or per hour based on the type and scope of assistance   David and Ann Otto, Ph.D.   The Otto HR Group, Ltd.   Tallmadge, Ohio OttoHRGroup@aol.com 0ffice: 330-633-1265   Cell: 330-990-1100   Visit Ann Otto on LinkedIn   Publications     How to prove the value of any department in your organization before the next round of budget cuts    A logic model for measuring the value of a professional function/office department in an organization (Otto, Ann K. PhD; Novielli, Karen MD; Morahan, Page S. PhD. Implementing the Logic Model for Measuring the Value of Faculty Affairs Activities, Academic Medicine. 81(3):280-285, March 2006,Implementing the Logic Model for Measuring the Value of Faculty Affairs Activities)     Downsizing tips...especially the HR department's responsibilities in the process   Effective ways to handle change before, during and after a downsizing (Resize the Right Way by James Kemper, Ph.D and Ann Otto, Ph.D., National Association of College and University Business Officers [NACUBO] Journal, April 2006 Vol. 39 No. 10, pp. 41-44, NACUBO Home Page)     Suggestions for work-life management: case studies on how to retain talent by creating a better work environment   Managing quality of work-life in organizations (Otto, A. and Bourguet, C. Quality of Work-Life Programs in U.S. Medical Schools: Review and Case Studies, College and University Professional Association for Human Resources [CUPA-HR] Journal, Spring/Summer 2006, vol. 57, No. 1, pp. 17-26, CUPA Home Page)

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